Privacy Policy

Last Updated: 2025

Business Name: Sablux Light
Website: lightingstoredubai.com
Email: Sabluxdubai@gmail.com
Address: International City, Dragon Mart 1, Dubai

Sablux Light (“we,” “our,” or “us”) is committed to protecting the privacy of all users who visit lightingstoredubai.com. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with GDPR, applicable UAE regulations, and recognized global privacy standards.

1. Information We Collect

We collect the following categories of personal data:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Any information submitted through our contact forms or customer support channels

1.2 Automatically Collected Data

When you browse our website, we may collect:

  • IP address

  • Device type and browser information

  • Cookies, tracking data, and browsing behavior

  • Pages visited, time spent on the website, and referring URLs

1.3 Payment Information

Payments are processed through secure third-party gateways. We do not store or process your full payment card details on our servers.

2. Purpose of Data Collection

We collect and use your data for the following purposes:

  • Processing and fulfilling orders

  • Providing customer service

  • Delivering shipping updates and order confirmations

  • Improving website performance and user experience

  • Sending promotional offers or newsletters (opt-in only)

  • Preventing fraud and enhancing website security

  • Meeting legal and compliance obligations

3. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Contractual necessity: To fulfill orders or provide requested services

  • Legitimate interest: For website improvement, fraud prevention, and analytics

  • Consent: For marketing communications and optional cookies

  • Legal obligation: When required by UAE or international regulations

4. Data Sharing & Third-Party Disclosure

We may share your personal data with trusted third parties strictly for operational purposes:

  • Payment processors

  • Shipping and logistics partners

  • IT service providers

  • Web analytics tools (e.g., Google Analytics)

  • Email marketing platforms

  • Legal authorities, when required by law

We do not sell, rent, or trade your personal information to any third party.

All third-party partners are required to implement appropriate data protection safeguards in compliance with GDPR principles.

5. Data Retention

We retain personal data only for as long as necessary:

  • Order and transaction data: up to 7 years for accounting and legal compliance

  • Contact form submissions: up to 12 months

  • Marketing data: until you withdraw consent

  • Cookies: according to their respective expiration timelines

All data is securely deleted or anonymized once retention ends.

6. Data Security

We apply strict security measures to protect your information, including:

  • SSL encryption

  • Secure servers and firewalls

  • Regular security audits

  • Access control and restricted staff access

  • Monitoring for unauthorized activities

While no online system is fully infallible, we maintain strong safeguards aligned with modern security standards.

7. Your GDPR Rights

Under GDPR, users have the following rights regarding their data:

  • Right to access – request a copy of your personal data

  • Right to rectification – correct inaccurate information

  • Right to erasure – request deletion of your data (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability – receive your data in a machine-readable format

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise your rights, contact us at:
📧 Sabluxdubai@gmail.com

We respond to all verified requests within 30 days.

8. Cookies & Tracking Technologies

lightingstoredubai.com uses cookies to:

  • Improve user experience

  • Analyze website performance

  • Deliver personalized content

You may manage or disable cookies through your browser settings. Some features may not function if cookies are disabled.

A detailed Cookies Policy may be provided separately for clarity.

9. International Data Transfers

If your data is transferred outside the European Union, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant third-party processors

10. Children’s Privacy

Our website is not intended for individuals under 18 years old. We do not knowingly collect children’s data. If collected accidentally, it will be deleted immediately.

11. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Users are encouraged to review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to stay aligned with legal or operational changes. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

For questions about this Privacy Policy or your data rights, please contact:

Sablux Light
📧 Email: Sabluxdubai@gmail.com
📍 Address: International City, Dragon Mart 1, Dubai